Victor Margolin
I like to go to a café in the morning to read the paper before I start work. I also enjoy meeting friends and colleagues in cafes. For some time, the Starbucks in my Chicago neighborhood was my choice for reading the paper and a Caribou Coffee a few blocks north of my home was the place where I chose to meet colleagues and friends…. Continue Reading →
Victor Margolin
In recent weeks, I have been involved in three chaotic attempts to introduce changes in services that I have come to rely on. These include banking, public transit, and healthcare. The website of Obamacare is not the only evidence of innovative change that is malfunctioning…. Continue Reading →
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